Frequently Asked Questions
Your questions,
answered
How do I order?
Add items to the cart on the website, or tap “Order on WhatsApp” on any product.
Do you deliver?
Yes, in Kampala, Wakiso and Mukono, within one day of ordering. The delivery fee depends on your location and we confirm it with you before you pay.
Can I collect from the nursery?
Yes. We are in Kasangati, Wakiso, opposite Agape Education Centre, Gayaza A. Open Monday to Saturday, 7am to 6pm.
How do I pay?
By Airtel Pay merchant payment, using merchant code 4429294, after we confirm your final total. Payments are confirmed manually. MTN Mobile Money will be added later.
How does soil testing work?
We collect a sample at your site. Results take 3 to 5 working days and cost 60,000 UGX per sample. You receive a formal report by email and WhatsApp. A location-dependent travel charge applies outside Kampala, Wakiso and Mukono.
Do you set up gardens outside Kampala?
Yes, anywhere in the country. We visit the site first and then give a quote.
Do I get advice on how to look after my plants?
Yes. A care guide comes with every plant.
What if a plant dies after delivery?
We replace the plant if it dies within 3 days of delivery.
Still have a question? We’re happy to help.
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